Field Application Scientist – East

Field Application Scientist – East

Overview

Biolog is a leader in microbial identification, phenotypic cell profiling, and metabolic fingerprinting for microbial and mammalian cells. Located in Hayward, CA, the company’s products enable the identification of thousands of species of bacteria, yeast, and fungi as well as characterization of human cells and mitochondria. Biolog products are available worldwide, either directly from the company or through its extensive network of international distributors.

Most recently, Biolog has been re-incorporated and is now under new management along with the financial backing of BroadOak Investments and Research Corporation Technologies (RTC).  With the new investment Biolog is looking to expand its current cellular analysis product offerings while remaining committed to supporting its current customers in many diverse markets. 

Biolog is expanding its Field Applications Team in the Eastern half of North America with preferred locations in Boston, MA; Philadelphia, PA; Washington, DC or Raleigh, NC; but, other locations within the territory will be considered on a case-by-case basis.  We are looking for a highly motivated individual to enable our sales team to sell all the Biolog products including microbial ID, Phenotype MicroArray, and mammalian products by providing their knowledge and technical support to the sales process.  This individual will report to the VP of Global Sales and will work with the sales team on primarily pre-sales support questions, technical presentations, software, on-site product demonstrations as well as presenting the data from the resulting demonstrations. 

The ideal candidate should be passionate about serving customer needs and well versed in microbial biology, cell biology, and biochemistry.  This individual should have a strong interest in research and be able to support Biolog customers in the field after appropriate training.  Overnight travel is estimated to be between 20-40% and is location dependent. 

Responsibilities
  • Support the sale and use of Biolog cellular analysis products
  • Work with the sales team to maintain and grow product usage by conducting technical presentations, product support and seminars
  • Work with sales to conduct product demonstrations for prospective customers and present acquired data on short timelines
  • Perform laboratory work in support of Biolog applications
  • Provide end user training to customers at Biolog and on-site when necessary
  • Provide on-going workflow development support and troubleshooting for customers in-person, via phone or email as needed
  • Develop and maintain customer satisfaction in the assigned territory knowing you are there to support their success through our workflows
Qualifications
  • MS degree in microbiology, cell biology, biochemistry, or a related field.  Ph.D. preferred
  • Extensive microbiology knowledge and experience including aerobic and anaerobic bacteria, yeasts, and filamentous fungi
  • Familiar with microbial taxonomy
  • Experience with mammalian cell culture; knowledge of mammalian cell biology a plus
  • Good knowledge of the biochemical pathways of core metabolism
  • 2+ years in customer support, FAS, or related biotech industry roles
  • Interest in understanding customers’ needs and helping to relate to Biolog applications
  • Experience teaching or training
  • Excellent analytical and problem-solving skills
  • Excellent communication skills for oral presentations, customer discussions and written technical reports required
  • Ability to work collaboratively and foster professional, constructive relationships as part of a team while also working independently to produce/ analyze data and meet challenging timelines and goals
  • Ability to travel domestically on a regular basis (20-40%, depending on location)
  • Fully vaccinated with any FDA approved COVID-19 vaccination
  • Able to work in the United States currently, and without future sponsorship requirements
Job Category: Sales
Job Type: Full Time
Job Location: East Coast

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