Technical Services
Annual Preventive Maintenance Program
A trained Biolog Technical Applications & Service representative
performs the preventive maintenance at your facility on your OmniLog
or MicroStation reader, electronic pipettor and Biolog turbidimeter
during the year. All labor, travel, and expenses are covered and
warranted for 30 days. Replacement parts are not included. Allow
90 days for a scheduled date. The term of this contract is one year,
payable in advance.
Click to View Contract Details for Your Instrument
| Catalog Number | Description | Downloads |
| SC90002 | OmniLog Plus Annual Preventive Maintenance | download contract |
| SC90001 | OmniLog Annual Preventive Maintenance | download contract |
| SC60001 | MicroStation Annual Preventive Maintenance | download contract |
Full Service Plan
The Full Service Plan includes all labor, travel, and expenses for an
unlimited number of on-demand service visits and includes one (1) preventive
maintenance visit per year by a trained Biolog Technical Applications & Service
representative. Full Service customers receive priority scheduling for a preventive
maintenance date. All labor, travel, expenses and parts are covered. The term of
this contract is per calendar year, payable in advance.
Click to View Contract Details for Your Instrument
| Catalog Number | Description | Downloads |
| SC90004 | OmniLog Plus Full Service Plan | download contract |
| SC90003 | OmniLog Full Service Plan | download contract |
| SC60003 | MicroStation Full Service Plan | download contract |
Per-Call Plan
The minimum labor charge is 4 hours. A service Call Plan requires issuing a Purchase Order
for an estimated amount. All parts, labor ($125/hour), travel, and other accrued expenses are
invoiced. Contact the Technical Applications & Service Department for a quote and scheduling at
(510) 785-2564 or via email at tech@biolog.com.
Click to View Contract Details for Your Instrument
| Catalog Number | Description | Downloads |
| SC90005 | OmniLog Per Call Plan | download contract |
| SC60005 | MicroStation Per Call Plan | download contract |
On-Site Validation Service
A trained Biolog Technical Applications & Service representative performs the Biolog
ID Validation at your facility. On-Site Validation Service requires purchasing the MicroStation
and/or OmniLog Validation Manual, Bacterial Validation Kit and Supplemental Kits separately.
Click to View Contract Details for Your Instrument
| Catalog Number | Description | Downloads |
| 90919 | OmniLog Plus IQ & OQ Validation Service - Microbial Identification A trained Biolog Technical Applications & Service representative will validate your OmniLog Plus System. Requires 1 week (5 consecutive workdays) to complete. |
download contract |
| 90917 | OmniLog IQ & OQ Validation Service - Microbial Identification A trained Biolog Technical Applications & Service representative will validate your OmniLog System. Requires 3 consecutive workdays to complete. |
download contract |
| 3953 | MicroStation IQ & OQ Validation Service – Microbial Identification
A trained Biolog Technical Applications & Service representative will validate your MicroStation System. Requires 3 consecutive workdays to complete. |
download contract |